Salon Hours: Mon-Sat 9:30 am-7pm; Sun 11:00 am- 4pm
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We offer a 5-day guarantee for all nail services, except regular polish. If you experience issues like breaking, chipping, lifting, or peeling within this period, please schedule a complimentary appointment for us to make it right. Your satisfaction is our priority, and there’s no additional charge for this service. Regular polish services are excluded from this guarantee. We look forward to ensuring your nails meet your expectations.
If you are more than 15 minutes late, you may need to reschedule.
Please try to leave children that are not being serviced at home for the comfort of other guest.
To continue to provide the highest quality services to our clients, we created a Late Arrivals, Cancellations, and No-Show policy. Due to several last minute cancellations and No Shows, we have had to update our policy. We need a strict policy in place because when someone cancels their appontment at the last minute, or is simply a no-show, we are left with time gaps in our schedules. Trying to fill these empty spots in our schedules is difficult without appropriate and timely notice. No Shows and Last Minute Cancellations negatively affect all of us; you, our clients and nail technicians are left waiting.
Last minute cancellations and no-shows can also prevent us from being able to accommodate other clients who are waiting for appointments. We value your time and your patronage and we want to ensure that we are able to accommodate everyone.
Life is hectic and sometimes just plain crazy, we get it! Please call us if you think you will arrive late for your salon apointment. If possible, we will try to adjust our schedule and take you at the later time. However, we may have to ask you to reschedule your visit for another day if it interferes with another client’s appointment time.
We now REQUIRE 24 hours for any and all cancellations
Clients who do not cancel their appointments with proper notice as indicated above, or clients do not show up for their reserved appointment times (See “No Show After Confirmation” Policies and Fees below), will be considered “No-shows” and a fee will be assessed. You will be asked to pay a fee of 50% of what your service total would have been, before booking your next appointment. We do understand that emergencies happen and will discuss last minute cancellations with you.
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